Terms and Conditions
Effective Date: 01/01/2025
Welcome to Kashmir Craft. By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.
1. General
Kashmir Craft sells authentic Kashmiri products such as saffron, honey, shilajit, dry fruits, spices, teas, handmade soaps, perfumes, and more. All purchases made through our website are subject to the terms set forth herein.
2. Product Information
We strive to ensure the accuracy of product descriptions and images. However, we do not warrant that product descriptions, images, or other content on the site are complete, current, or error-free. Minor variations may occur due to the handmade or natural origin of some products.
3. Orders and Payments
- All prices are listed in INR (₹) unless stated otherwise.
- We reserve the right to refuse or cancel any order for any reason, including stock unavailability or errors in pricing or product information.
- Payments are processed securely via trusted third-party gateways.
4. Shipping & Delivery
We aim to process and ship orders within the estimated timeframes provided at checkout. Delivery times may vary based on location, courier, or unforeseen delays. Kashmir Craft is not liable for delays once a package has been dispatched.
5. Returns & Refunds
Due to the perishable and hygienic nature of many of our products, we generally do not accept returns. However, if an item is damaged or incorrect, please contact us within 3 days of receipt to request a resolution.
6. Intellectual Property
All content on this website—including images, text, branding, logos, and product listings—is the intellectual property of Kashmir Craft and may not be used, copied, or reproduced without prior written permission.
7. Limitation of Liability
Kashmir Craft is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
8. User Conduct
You agree not to misuse the website or use it for any unlawful purpose. We reserve the right to restrict access or terminate service for users who violate these terms.
9. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how your data is collected and used.
10. Modifications
We may update these terms from time to time. Continued use of the website after changes indicates your acceptance of the revised terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Kashmir Craft
📧 Email: kashmircraft24@gmail.com
📞 Phone: 9055522202
📍 Address: Srinagar, Jammu and Kashmir
