Are the products at The Kashmir Craft 100% authentic?

Yes. Every product at The Kashmir Craft is sourced directly from farmers and artisans in Jammu & Kashmir. We are FSSAI certified (Lic. No. 21026051000053) and only sell products that are authentically Kashmiri in origin. Our saffron is from Pampore, our Shilajit is from high-altitude Himalayan sources, and our dry fruits come directly from Kashmir's orchards.

Do you offer free shipping across India?

Yes. The Kashmir Craft offers free shipping via India Post across all states and union territories of India on all orders. We also offer paid express delivery options including Blue Dart, DTDC, Delhivery, Ecom Express, FedEx, and others at a nominal surcharge of ₹50.

Do you ship internationally?

Yes, we ship worldwide. International shipping charges apply based on the destination country and order weight. Please visit our International Shipping page at https://www.thekashmircraft.com/p/international-shipping.html or contact us on WhatsApp at +91-9055522202 for a shipping quote.

What payment methods do you accept?

We accept all major payment methods including Google Pay, PhonePe, Paytm, UPI, Debit/Credit cards, Net Banking, and Direct Bank Transfer. Cash on Delivery (COD) is available for orders above ₹2,000. You can also place orders directly via WhatsApp at +91-9055522202.

Is your Kashmiri saffron GI certified?

Yes. Kashmiri saffron carries a Geographical Indication (GI) tag — it is the only saffron in the world with this prestigious GI certification. Our Mongra and Lacha saffron is sourced exclusively from Pampore in the Kashmir Valley, the heart of saffron cultivation in India. It is known for its superior colour, aroma, and medicinal properties compared to Iranian or Spanish saffron.

How can I verify the purity of your Kashmiri saffron?

Our saffron can be tested at home: place a few strands in cold water — pure saffron slowly releases golden-yellow colour (not instant red), the strands themselves remain red. It has a distinctive honey-like aroma with a slightly bitter taste. We also provide lab test certificates on request. Contact us at kashmircraft24@gmail.com for documentation.

What is the difference between Mongra and Lacha saffron?

Mongra (also called Kesar) saffron consists of only the deep red stigmas of the crocus flower — it is the most potent and premium grade with the highest colouring strength (safranal) and the most intense aroma. Lacha saffron includes both the red stigma and the attached yellow style — it is slightly less concentrated but more affordable. Both are 100% Kashmiri and far superior to imported saffron.

Is your Himalayan Shilajit lab-tested?

Yes. Our Pure Himalayan Shilajit is sourced above 14,000 feet in the Kashmir Himalayas and tested for heavy metals, microbial contamination, and fulvic acid content (typically 65–75%). Certificate of Analysis (COA) is available on request. Contact us at kashmircraft24@gmail.com to receive the lab report.

How should I store Kashmiri saffron?

Store saffron in an airtight glass container in a cool, dark place — away from moisture and sunlight. A kitchen cupboard or spice rack is ideal. Properly stored Kashmiri saffron retains its potency for 2–4 years. Do not store in the refrigerator as condensation can degrade the quality.

What is your return and refund policy?

We accept returns within 7 days of delivery for damaged or incorrect products. Food and perishable items cannot be returned once opened, unless they are defective or damaged during transit. For returns, refunds, or replacements, please contact us at kashmircraft24@gmail.com or WhatsApp +91-9055522202. Full policy at https://www.thekashmircraft.com/p/refund-policy.html.

How do I place an order on WhatsApp?

You can place an order directly on WhatsApp by messaging us at +91-9055522202. Simply tell us which products you want, the quantity, your full delivery address, and preferred payment method. Our team responds between 9 AM and 10 PM daily.

Do you offer bulk or wholesale orders?

Yes, we cater to bulk and wholesale buyers for saffron, dry fruits, honey, spices, and other products. Special pricing is available for resellers and businesses. Contact us on WhatsApp at +91-9055522202 with your requirements, or visit https://www.thekashmircraft.com/p/sell-with-us.html to register as a seller.

Are your dry fruits from Kashmir or imported?

All our dry fruits — walnuts, almonds, pistachios, apricots, figs, raisins, berries — are sourced directly from Kashmir and other regions of India. We do not sell imported or blended dry fruits. Kashmiri walnuts in particular are known for their thin shell, large kernel, and superior omega-3 content compared to other varieties.

What is Kashmiri Pink Tea (Noon Chai)?

Noon Chai, also called Sheer Chai or Kashmiri Pink Tea, is a traditional salted tea made from a special gunpowder green tea, milk, salt, and baking soda. The baking soda creates the distinctive pink colour. It is a staple of Kashmiri hospitality, served at breakfast and special occasions. Our Noon Chai is made from authentic Kashmiri pink tea leaves with no artificial colouring.

What is Kashmiri Kahwa?

Kahwa is a traditional Kashmiri green tea infused with whole spices such as cardamom, cinnamon, cloves, and saffron — often garnished with almonds. It is brewed in a copper samovar (Samavar) and served as a warming, digestive, and immunity-boosting beverage. Our Shahi Kahwa uses authentic Kashmiri spices and real Mongra saffron strands.

Are your soaps and personal care products chemical-free?

Yes. Our handmade soaps are crafted using natural ingredients including saffron, almond oil, walnut oil, and essential oils — free from SLS, parabens, synthetic fragrances, and artificial colourants. They are suitable for all skin types including sensitive skin.

How do I track my order?

Once your order is dispatched, you will receive a tracking ID via WhatsApp or email. You can track your order at https://www.thekashmircraft.com/p/track-order.html or directly on the courier's website. For any tracking queries, contact us on WhatsApp at +91-9055522202.

Do you have a reseller or affiliate programme?

Yes. We welcome resellers who want to sell authentic Kashmiri products. Join our reseller group or register at https://www.thekashmircraft.com/p/resellers.html. We offer competitive wholesale pricing, drop-shipping support, and marketing materials. Contact us at +91-9055522202 for details.

Is the honey you sell raw and unprocessed?

Yes. Our Kashmiri honey is raw, unfiltered, and unheated — sourced from beekeepers in the mountains of Jammu & Kashmir. It retains all natural enzymes, pollen, antioxidants, and antibacterial properties that are destroyed in commercially processed honey. The natural crystallisation of honey over time is a sign of purity, not spoilage.

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Name: The Kashmir Craft
Address: Srinagar, Jammu and Kashmir, 190001, IN
Telephone: +91-9055522202
Price range: ₹₹

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Kashmir Craft – Authentic Kashmiri Products

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